This articles applies to: Faculty and students who are provisioned a SC&I AppStream account. Pre-requisite(s): You must be actively enrolled in a undergraduate/graduate class which grants access to AWS AppStream as part of course work, or an active PhD student.
You have an email similar to the one below. But the email and password combination does not work.
AWS has a system setting that expires the invitation after 7 days. Unfortunately, we can not override this setting.
email email@example.com with this message: “I received the AppStream activation email, but the password expired. Please send me a new invitation email.”
Stating this clearly will expedite the troubleshooting process. The system administrator will resend you the invitation within a business day.