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  1. Home
  2. Knowledge Base
  3. Instructions
  4. How to Upgrade Antivirus Software on Rutgers-owned Devices
This articles applies to: any SC&I affiliate with a Rutgers-owned computer
Pre-requisite(s): None

Scope

  • Rutgers University has ended the support contract with Symantec as on June 30, 2018.
  • Cisco AMP will be used to replace Symantec SEP on Rutgers-owned devices.
  • Rutgers is no longer able to provide antivirus protection for personal computers. If Cisco AMP is installed on a personal computer, it will be automatically uninstalled due to licensing regulations.
  • Follow these instructions to install free, University recommended antivirus software for your personal Windows (Cisco Immunet) or Mac (Avira Antivirus) computer.

Windows Devices

Installation on non-SC&I devices will be uninstalled automatically.

Uninstall Symantec Antivirus program

  1. Launch Control Panel.
  2. Click on Programs (or Programs and Features).
  3. From the list of installed programs, double-click on Symantec Endpoint Protection.
  4. Confirm the uninstallation of the program.

Install Cisco AMP

  1. Download the SC&I-specific Cisco Amp Antivirus client: Download (Windows)
  2. Install it with all default settings.

MAC OS Devices

Installation on non-SC&I devices will be uninstalled automatically.

Uninstall Symantec Antivirus program

  1. On the Mac client computer, click the Symantec Endpoint Protection client icon on the menu bar.
  2. Select Symantec Endpoint Protection, then click Open Symantec Endpoint Protection.
  3. With the main panel open, click Uninstall from the top menu bar to begin the uninstallation.
  4. When you are prompted, authenticate with your Mac’s administrative username and password.
  5. Once the uninstallation completes, click Restart Now.

Install Cisco AMP

  1. Download the SC&I-specific Cisco Amp Antivirus client: Download (Mac) 
  2. Install it with all default settings.

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